– Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, today announced the launch of its second data center in Thailand. The addition aims to increase local capacity in response to the rising demand for cloud computing services, particularly in supporting generative AI applications, while supporting the government’s initiatives for fostering digital innovation and sustainable technology development.

“Our latest data center strengthens our commitment to providing reliable, secure, and high-performance cloud services tailored to the needs of local businesses,” said Sean Yuan, Vice President of International Business, General Manager of Thailand, Indonesia, Japan, the Philippines, and South Pacific Region, Alibaba Cloud Intelligence, “With enhanced local infrastructure, we aim to empower enterprises to leverage the full potential of cloud technology, especially in generative AI applications.”

Following the inauguration of this new data center, Alibaba Cloud now operates 86 availability zones across 28 regions globally, solidifying its position as a leading cloud service provider in Southeast Asia. Alibaba Cloud launched its first data center in Thailand in 2022.

Alibaba Cloud has over 140 security and compliance accreditations worldwide, ensuring top-tier protection and resilience for its cloud offerings. With two data centers, it will facilitate Alibaba Cloud’s provision of scalable, elastic, and highly available cloud computing products with enhanced disaster recovery capabilities tailored to the nation’s dynamic digital landscape while adhering to stringent security and regulatory standards. 

Innovative Solutions for Local Businesses

Alibaba Cloud is enhancing its diverse portfolio of services aimed at empowering businesses in Thailand. This portfolio includes elastic computing, storage, database, security, network products, data analytics and AI services and solutions can address vertical industry challenges. 

Leveraging AnalyticDB’s cloud-native vector engine, Thai businesses especially from fintech and retail sectors can create enterprise-grade retrieval-augmented generation (RAG) solutions that improve customer interactions via customized large language model (LLM) applications. This allows companies to build a dedicated knowledge base, efficiently managing structured and unstructured data as vectors. Consequently, businesses can rapidly develop tailored chatbots and intelligent engagement tools featuring intelligent Q&A and personalized product recommendations, elevating the customer experience.

In addition, the newly introduced Alibaba Cloud Container Compute Service (ACS) simplifies and optimizes workload deployment using Kubernetes as its interface, offering a serverless container environment. ACS enables businesses to scale their operations efficiently by minimizing the complexities associated with infrastructure management, allowing them to focus on innovation while effectively managing costs.

Alibaba Cloud offers a range of industry-specific solutions tailored to the needs of digital-native clients in sectors such as fintech, retail, and public services. These solutions include the Workspace Elastic Desktop Service (EDS), eKYC solutions, SuperApp development capabilities, and AI-driven sustainability solutions.

Supporting Diverse Clients in Thailand

Alibaba Cloud has been instrumental in supporting Thai businesses across a diverse array of sectors, including technology, media, retail, fintech, and public sectors. By offering scalable, secure, and innovative cloud solutions, Alibaba Cloud empowers organizations to enhance operational efficiency, accelerate digital transformation, and better serve their customers.

True Digital Group, a core business of True Corporation Plc., one of Thailand’s leading Telecom-Tech companies, has leveraged Alibaba Cloud’s proven and trustworthy cloud computing products particularly in database and container technologies to enhance the efficiency, stability, and scalability of its energy platform.

Yell Group, a leading creative digital company headquartered in Thailand, has formed a transformative partnership with Alibaba Cloud to enhance its storyboard AI platform, AI-Deate. This collaboration seeks to revolutionize creative workflows using generative AI technologies, empowering creators in 102 countries to develop innovative applications while addressing work-life balance challenges in the digital age.

“This strategic partnership with Alibaba Cloud allows us to harness advanced AI capabilities, transforming how we empower creatives,” said Dissara Udomdej, CEO of Yell Group, “Together, we are set to redefine the creative landscape across Asia and beyond.”

Codium, a prominent software company in Thailand specializing in digital workplace solutions, has partnered with Alibaba Cloud to utilize its scalable infrastructure. This collaboration aims to establish a strong digital foundation for businesses in Thailand and improve the local cloud market ecosystem through accessible cloud services and comprehensive support for Thai clients.

“Collaborating with Alibaba Cloud has allowed us to provide our customers with flexible and scalable digital workplace solutions,” said Sivabudh Umpudh, CEO of Codium, “Their infrastructure not only supports our growth, but also enhances our ability to serve the unique needs of Thai businesses.”

White Channel, a well-known television broadcasting and OTT service provider in Thailand, has optimized its video-on-demand platform by implementing Alibaba Cloud’s end-to-end video streaming service, ApsaraVideo VOD. This partnership enables White Channel to deliver high-quality video playback without latency, utilizing a global CDN and scalable storage solutions to manage its extensive content library effectively, even during surge traffic periods.

“Working with Alibaba Cloud has significantly improved our ability to deliver seamless video services to our audience,” said Chawalit Ueaferua, Head of IT Department of White Channel, “Their cutting-edge technology ensures that our viewers receive high-quality content, anytime and anywhere.”

Fostering Local Ecosystem and Digital Talent

Alibaba Cloud is actively nurturing the local ecosystem by partnering with approximately 70 local partners, including Cloud HM, Kaopanwa, Softdebut, Thai Data Cloud, and True IDC, to empower the digital transformation of businesses across Thailand.

Alibaba Cloud is also committed to fostering digital talent through collaborations with local universities including Chulalongkorn University, King Mongkut’s University of Technology Thonburi, Prince of Songkla University and Bangkok University, offering workshops and certified courses in cloud computing and generative AI. In late 2023, Alibaba Cloud launched its first global skills center at Chulalongkorn University, which provides free training courses, boot camps, AI competitions, and leadership development programs. These initiatives are part of Alibaba Cloud’s ongoing efforts to enhance educational resources and promote a thriving digital landscape through further collaborations with local institutions.